TV Online Now – Return & Refund Policy

Thank you for choosing TV Online Now. We are committed to providing high-quality IPTV UK services and ensuring customer satisfaction. Please read our refund policy carefully.

1. Refund Eligibility

Since TV Online Now provides a digital IPTV service, refunds are generally not available once a subscription has been activated or delivered. Refunds may be considered under the following circumstances:

  • Service Not Delivered: If you do not receive your activation details within the promised timeframe.
  • Technical Issues: If the service fails to function due to issues on our end that cannot be resolved.
  • Unauthorized Purchase: If the subscription was purchased without your authorization. Proof of unauthorized payment will be required.

2. Conditions for Refunds

Refunds will not be issued for problems caused by the user, including:

  • Incorrect device configuration.
  • Using an unsupported device.
  • Poor internet connection or user-side network issues.

Refund requests must be submitted within 7–14 days of the purchase date.

3. How to Request a Refund

To request a refund, please contact our support team:

When submitting a request, include:

  • Your order ID or purchase details.
  • A description of the issue, including screenshots or error messages if available.

4. Refund Processing

Approved refunds will be processed using the original payment method.
Please allow 5–10 business days for the refund to appear in your account.

5. Cancellations

You may cancel your IPTV UK subscription at any time before activation for a full refund.
Once the service has been activated and delivered, cancellations will no longer be eligible for a refund.

6. Contact Information

For questions or concerns about our Return & Refund Policy:

Thank you for trusting TV Online Now for your IPTV UK needs. We strive to provide a smooth, reliable service and prompt support for all customers.